Prepare Premium Beverages & Desserts: Craft matcha, tea, coffee, and specialty drinks according to company SOPs while ensuring consistency, presentation, and quality.
Compile and summarize user feedback and issues, coordinate with relevant departments for resolution, and ensure all customer issues are followed up and fully resolved.
Cooperate with the marketing department to complete brand advertising, overseas user activities, website operation and other promotion‑related work. Efficiently complete all types of marketing tasks assigned by supervisors.
Stay up-to-date with the latest digital media trends, platform updates, and content creation techniques to continuously enhance content quality and reach.