Accurately record customer interactions, sales progress, and relevant data into the call center software system, ensuring data integrity for reporting and analysis.
Collaborate with the sales team to share insights on customer needs and market trends, contributing to the development of effective sales strategies.
Adhere to company scripts and guidelines while demonstrating adaptability to individual customer needs and conversational flow....
Mandarin Language
Sales Skills
Customer Service
Communication Skills
Persuasion
Active Listening
Call Center Software
Data Entry
Time Management
Problem Solving
Adaptability
Looking for more than just another call centre job?
Join Across Asia Assist, an international medical, travel and roadside assistance company supporting travellers, expatriates and corporate clients globally....