Conducted supplier audits, qualification processes, and performance evaluations, including scorecard monitoring and continuous improvement initiatives.
Collaborated with cross-functional teams and suppliers to resolve quality issues, support supplier development, and ensure compliance with customer and regulatory requirements.
Strong understanding of supplier quality management, including NCR handling, RCCA/8D methodologies, and “Copy Exactly” principles.
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Create test reports, analyze data, summarize information, and present results to the relevant cross functional teams.
Work closely with developers and product managers as well as help developers to identify problems efficiently and provide testing information in order to quickly drive the issues being fixed.
Prioritize issues based on their impact to users.
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Air Liquide is a world leader in gases, technologies and services for industry and healthcare. Present in 72 countries with 67,800 employees, the Group serves more than 4 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the Group’s activities since its creation in 1902.
Lead complex, high impact investigations involving customer escalations, systemic field failures, RMAs, and critical non conformances using advanced problem solving methodologies (8D, 5 Why, Fishbone, DOE, statistical analysis).
Support customer communications by clearly articulating technical findings, risks, and corrective actions at both operational and leadership levels.
Design test fixtures and software solutions to expedite execution of testing
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