Partner with Account Managers to drive retention targets by improving transfer success, reducing operational issues, lowering contact rates, and enhancing overall partnership scalability. To do this - we expect you to use data insights to track performance, proactively addressing risks, and implementing initiatives that improve key retention metrics, ensuring long-term partner satisfaction and minimising churn.
As a Senior Partner Operations Manager, you'll own the operational strategy and execution for a portfolio of high-value enterprise partners on Wise Platform - driving continuous improvement in their payments’ experience, so partners stay operationally stable and ready to grow.
As a Senior Partner Operations Manager, you'll own the operational strategy and execution for a portfolio of high-value enterprise partners on Wise Platform - driving continuous improvement in their payments’ experience, so partners stay operationally stable and ready to grow.
Stay current on AWS AI/ML services (Amazon Bedrock, SageMaker, Quick, Kiro etc.) and industry trends to inform partner technical guidance and co-build motions.
Develops knowledge of partner priorities, industry trends, IT landscape, IT investment strategy, HPE priorities, and HPE Technology and communicates value of the portfolios and solutions to better differentiate HPE from competitors.
Develops knowledge of partner priorities, industry trends, IT landscape, IT investment strategy, HPE priorities, and HPE Technology and communicates value of the portfolios and solutions to better differentiate HPE from competitors.
Stay current on AWS AI/ML services (Amazon Bedrock, SageMaker, Quick, Kiro etc.) and industry trends to inform partner technical guidance and co-build motions.