Manage end-to-end customer order processing and fulfillment, including order receipt, validation, processing, shipment scheduling, delivery coordination, and monitoring outstanding purchase orders to ensure timely and accurate order execution.
Coordinate order fulfillment activities with customers, warehouse operations, transportation providers, sales teams, and cross-functional stakeholders to ensure seamless service delivery and customer satisfaction.
Plan and monitor customer deliveries by coordinating shipment schedules, special delivery requirements, and on-site arrangements to achieve on-time delivery performance....
Monitor reactive cases owned by internal support organizations
Ensure correct case reporting and trending is in place for account team and customer, enabling conversations, planning, and delivery for ongoing customer operational health.
Build strong customer relationships through effective communication, customer advocacy, and service excellence...
Reach out to potential clients on a cyclical basis to inform them about our latest products and services.
Services existing accounts and establishes new accounts by planning and organizing daily work schedules to call on existing or potential sales leads....
Define and implement customer segmentation strategies that operate seamlessly across all channels.
Manage campaigns that leverage both traditional and digital engagement methods for maximum reach
Collaborate with PPOCs (eg. PJPs) and relevant stakeholders to identify and analyze insights aligned to outcome defined by the Disease Area team, owning the space relating to EpicX and relevant qualitative & quantitative insights to optimize the overall customer experience...
Your Opportunity Starts Here.Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
Develop a professional network across retail investors and small institutions in Malaysia.
Ready to grow a sales pipeline and learn the ropes of bullion trading while working with us at TTT BULLION (M) SDN BHD? We are a tightly knit trading firm focused on precious metals, serving retail and institutional clients across Malaysia. Our team values practical skills, clear communication, and honest relationships with customers.
As a Builder on our sales team you will help design and scale outbound and advisory processes that bring in new customers and increase repeat business. You will work across finance and sales tasks to turn prospects into reliable accounts and shape how we present bullion investment to local buyers....
Pipeline Management: Manage the full sales cycle from lead generation to closing, ensuring an accurate forecast for the quarter and fiscal year.
Relationship Management: Build and maintain trusted relationships with key decision-makers and technical champions, including C-level executives.
Cross-functional Collaboration: Partner with Account Managers, Business Development Managers, and Pre-Sales Technical Support Engineers to deliver comprehensive, integrated solutions....
Lead and finalize commercial negotiations, contracts and joint business plans with strategic vendors to secure exclusive deals, competitive pricing and marketing fund
Act as the primary liaison with marketing, finance, supply chain, and legal departments to ensure seamless execution of device launches, campaigns and inventory management.
Cultivate and maintain strategic partnerships with vendors and distributors, while serving as the primacy contact point for vendors, further leading the negotiation for quarterly targets and rebates....
Market Analysis: Stay ahead of industry trends and competitor movements to position our customized ERP/eCommerce solutions effectively.
Data-Driven Growth: Maintain meticulous records in our CRM, tracking key metrics (conversion rates, sales velocity) to ensure monthly and quarterly targets are exceeded.
Experience: Bachelor’s degree and 3+ years of proven success in B2B sales, specifically within the SaaS, ERP, or IT Services sectors....