Enforce sanitary practices for food handling and general cleanliness and maintenance of kitchen and dining areas. Ensure compliance with operational standards and restaurant policies
Enforce sanitary practices for food handling and general cleanliness and maintenance of kitchen and dining areas. Ensure compliance with operational standards and restaurant policies
Develop strategic sales plans: Create and execute strategies to achieve or exceed revenue and room night goals, adjusting based on performance and market conditions
Demonstrates strong leadership in managing daily outlet operations, including team supervision, staff scheduling, inventory control, and ensuring adherence to company SOPs and service standards.
The Supervisor will monitor workloads and coach team members specifically on technical aspects of day-to-day operations, as well as dealing with and escalating matters of concern to the appropriate levels.
The team collaborates closely with front office, upstream data providers, accounting, IT, and support functions to ensure data consistency and mitigate operational risk.
Quality & management of business processes - Administer and support all types of knowledge bases and all documentation for the business line (procedures, operating methods, processes, operational descriptions, etc.), in particular by monitoring his/her activity. Take responsibility for the continuous improvement of processes and their related procedures, by leveraging his/her knowledge of them and overseeing the necessary actions, which may or may not be cross-functional.