Handle disciplinary processes including investigation, documentation and issuance of show cause letters, termination letters and other disciplinary correspondence.
Support and coordinate domestic inquiries and grievance handling where required.
Provide guidance to employees and managers on HR policies, disciplinary procedures and employment-related matters.
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Maintain government‑enterprise relations: liaise with government authorities, industry associations and cooperative media to sustain sound public relations; collect industry‑related policy information, and support various external application and liaison work.
Qualification and license management: take charge of application, modification, annual review and cancellation of business licenses and qualifications of the company; establish license management ledgers to ensure licenses are compliant and valid.
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Assist with general HR administration, including documentation, onboarding/offboarding support, and other administrative tasks.
Support office administration and operations, including office supplies, asset management, vendor coordination, and maintaining a smooth office environment.
Assist with procurement and operational support, including coordinating office supplies, equipment, and other operational requirements.
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Partner with country and regional leadership to embed a high-performance, future-ready organizational culture
Act as a trusted advisor to country leadership on organizational structure, talent strategy, and workforce effectiveness
Lead strategic workforce planning, including support for mergers and acquisitions (M&A), demand forecasting, capability gap analysis, and talent deployment
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Drive organizational design initiatives that improve operational efficiency and effectiveness across business functions
Steer the performance management agenda with business leaders, ensuring robust differentiation, capability development, and timely interventions that raise overall organizational performance
Partner with the rewards function to develop market-driven compensation recommendations that strengthen employee performance, engagement, and retention
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Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. Maintain applicant flow, drug screen, orientation and transfer request logs. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with orientation of new employees. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary Answer phone calls and record messages. Create and type office correspondence using computer. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes, programs, policies, information systems, etc.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.