Handle disciplinary processes including investigation, documentation and issuance of show cause letters, termination letters and other disciplinary correspondence.
Support and coordinate domestic inquiries and grievance handling where required.
Provide guidance to employees and managers on HR policies, disciplinary procedures and employment-related matters.
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Coordinate core HR operations, including onboarding, employee movements, confirmation, performance management, and other employee lifecycle activities. Provide advisory and coordinate payroll-related matters with employees and management, while ensuring timely submission of payroll inputs to PMB HR for payroll processing.
Manage day-to-day employee and industrial relations matters by serving as the first point of contact for employee concerns, grievances, disciplinary issues, and workplace conflicts. Facilitate resolution at the business level where appropriate, and escalate complex or high-risk ER/IR matters to PMB HR for specialist advice and intervention.
Continuously monitor adherence of HR policies, practices, and employment matters with applicable labour legislation, regulatory requirements, company policies, and shareholders' governance requirements.
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Partner with country and regional leadership to embed a high-performance, future-ready organizational culture
Act as a trusted advisor to country leadership on organizational structure, talent strategy, and workforce effectiveness
Lead strategic workforce planning, including support for mergers and acquisitions (M&A), demand forecasting, capability gap analysis, and talent deployment
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Drive organizational design initiatives that improve operational efficiency and effectiveness across business functions
Steer the performance management agenda with business leaders, ensuring robust differentiation, capability development, and timely interventions that raise overall organizational performance
Partner with the rewards function to develop market-driven compensation recommendations that strengthen employee performance, engagement, and retention
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Monitor business performance through regular reviews of key performance indicators, financial results and operational metrics, identifying areas of underperformance and driving timely corrective actions.
Drive revenue growth by identifying new business opportunities, improving customer acquisition strategies, strengthening existing customer relationships and developing initiatives to improve customer retention and lifetime value.
Identify operational bottlenecks, inefficiencies and structural challenges across the organisation and develop practical solutions to improve productivity, service delivery and overall business performance.
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First-Line Technical Anchor: Serve as the authoritative technical contact for regional food processing plants, plant managers, and field technicians facing urgent machine-related stoppages or technical issues.
Remote Troubleshooting: Perform structured remote diagnostics via digital connection tools, electrical schematics, and PLC code reviews to diagnose sensor drifts, mechanical binding, pneumatic pressure drops, or logic faults.
Technical Ticketing & SLA Governance: Log, manage, and resolve technical service tickets within the CRM/ERP database, establishing systematic tracking until successful root-cause closure.
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• Own delivery of committed scope across the team, allocating capacity and balancing scope, time and quality.
• Own cloud infrastructure and platform reliability: AWS architecture and cost, database performance, deployment pipelines, and incident response.
• Own security and data protection: access control, vulnerability management, and the standards that keep client payroll and personal data safe across every market we serve.• Set the direction on AI, both in the product and in how the team builds, and take it from proof of concept through to production.
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Revenue & Expense Classification: Maintain discipline in classifying revenue, COGS, trade spend, marketing, and operating expenses. Ensure financial presentation provides management with meaningful visibility while remaining compliant.
Budgeting & Forecasting: Lead budgeting and forecasting based on commercial assumptions. Compare actuals vs. budget vs. forecast, explain variances, and recommend solutions proactively.
Business Partnering: Act as senior Finance partner to department heads. Collaborate across revenue, brand, marketing, trade, operations, procurement, and product teams to improve decision‑making and challenge assumptions constructively.
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Collaborate with cross-functional teams to ensure compliance procedures are correctly implemented and consistently observed across all departments
Provide practical legal guidance and support to the management team on day-to-day business activities and strategic decisions
Draft, review, and negotiate a broad range of legal documents including contracts, agreements, letters of intent, and other commercial documentation — ensuring the company's interests are adequately protected at all times
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Keeping up to date with regulatory requirements and providing general advice on company secretarial matters for the clients compliance with all regulatory requirements
Checking with and attending to the Companies Commission of Malaysia and other authorities in connection with company secretarial matters
Assisting with the incorporation of new companies
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