Follow up with dealers daily on all pending CR/OP matters.
Assist and provide training to new dealers or admin staff on the submission process.
Support business dealers with post-sales service issues through backend coordination (e.g., bill disputes, IR activation, SIM replacement, unbarring requests, bill printing, OST checking, account restructuring, company information updates, handset delivery issues, etc.).
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To assist your superior in managing Human Resource & Administration Functions (Manpower Planning and Recruitment, Training and Development, Compensation and Benefits and Employer and Employees relationship and General Administration functions) for the region office.
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