Plan and coordinate the clinical team’s roster, supervise programme staff, manage patient check-ins and payments, as well as schedule and track appointments.
You will support AM activities across our 15 ACPs, focusing on research, innovation, education, and clinical programmes that advance AM. Your primary responsibility involves supporting the development and end-to-end implementation of administrative initiatives, working with the team to translate recommendations into detailed role definitions, reporting lines, governance structures, and employment frameworks. You will develop comprehensive implementation documentation including guidelines, standard operating procedures, and transition plans to enable consistent adoption across ACPs and institutions. Your role includes coordinating extensively with stakeholders such as SingHealth Systemness Office and Group Chief Medical Board's Office to ensure clarity and consistency in implementation. You will support change management initiatives to ensure successful adoption aligned with approved principles, surface operational issues through stakeholder consultation, and provide progress tracking and reporting.
Performance Management and Data Analysis: Formulate business proposals and monitor key performance indicators to ensure business sustainability and operational excellence. Conduct data analysis and reporting to generate insights that inform decision-making and drive continuous improvement.
This successful candidate will be responsible for identifying opportunities, establishing objectives, implementing policies, and managing budgets, schedules, projects, websites. The role will also ensure the effective adoption and integration of technology across diverse units and stakeholders.
To perform this job successfully, the individual is expected to handle highly sensitive and confidential information while exercising professionalism and discretion.
Support clinician performance tracking, research projects, quality improvement initiatives and data submissions through data extraction, validation and analysis.
Strategically plan and manage energy and utility consumption to support sustainability targets, including achieving Green Mark and energy management goals.
Co-develop leadership content for senior leader Management Trainers as part of ‘leader-as-coach’ culture, to impart leadership and business knowledge as well as experience back to the Organization and increase engagement across different leader levels.
Liaise with clients and consultants for design and with management team, supply chain and vendors, suppliers, sub-contractors and internal support functions.