Restaurant Management
Operations Management
Team Leadership
Customer Service
Inventory Management
Sales Performance
Staff Training
Quality Control
Communication
Provide engineering advice to the operation team in respect to the project design and construction. Responsible to resolve any technical and project implementation issues.
Manage district site operations and activities in the most efficient and effective manner to achieve deadlines. To review progress against plans and contractual arrangements
Minimum Degree in Civil Engineering or related field
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Monitor and track key performance indicators (KPIs) such as on-time deliveries, delivery accuracy, customer satisfaction, and operational costs. Take corrective actions to address any performance issues.
Maintain a high level of customer satisfaction by addressing customer inquiries, concerns, and complaints. Implement strategies to enhance the customer experience and maintain strong relationships.
Ensure compliance with safety regulations and company policies. Supervise and coach all the staff on the code of conduct and all the rules & regulation set by the company e.g. arrangement for overnight parcel, fake POD (proof of delivery) and etc.
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Manage multiple sales channels in acquisition of subscribers for multiple products and segments
Retail Sales - recruitment and management of Retailers network for acquisition of subscribers, maintain Astro presence in the trade, ensure adequate stock inventory.
Direct Sales recruitment, training and supervision of a team of Contract Direct Sales Agents to drive acquisition via Events, Activities, Mobile counters, Sales Blitz and Corporate Selling
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