Prepare and process shipping documentation, including Bill of Lading (B/L), Commercial Invoice, Packing List, Certificate of Origin (CO), Shipping Instructions (SI), and other import/export related documents.
Assist in liaising with authorities and government agencies including KUSEL, DBKL, Air Selangor, SPAN, IWK, and related bodies for submissions, inspections, permits, and approvals.
ITIL Foundation Certificate, vendor and non-vendor specific certifications in customer service, Windows, Microsoft Office, and networks. Training in IT end-user support and global shared services / call center environments highly desirable.The incumbent is expected to undertake the following duties and responsibilities: