We’re looking for a technically hands-on Senior IT Support professional with solid frontend development and web troubleshooting skills. This role is ideal for someone who can work independently with existing code, troubleshoot API integrations, identify root causes, and implement practical technical solutions
Prepares cost estimates by studying blueprints, plans, and related customer documents; consulting with engineers, and other professional and technical personnel.
Liaise with the IMS software development team to provide application feedback, communicate feature enhancement requests, conduct quality assurance testing for new software releases, and coordinate deployments.
Prepares cost estimates by studying blueprints, plans, and related customer documents; consulting with engineers, and other professional and technical personnel.
Liaise closely with various support teams to test and deploy application patches, defect fixes to production environment in accordance with project methodologies and policies