Deliver user training and technical guidance to improve system efficiency; collaborate with internal teams and external software vendors to resolve complex application bugs.
Hold end-to-end accountability to support customer from pre-sales solution proposal to post-sales commissioning advisory, remote or onsite, to ensure a smooth user experience.
Provide clear and practical remediation guidance for vulnerabilities including SQL injection, Cross-Site Scripting (XSS), authentication flaws, insecure direct object references, weak encryption, insecure configuration, vulnerable components, and missing logging.
Possess experience in high-concurrency distributed system architecture or high-concurrency scenario component design and development, with an understanding of Java concurrency libraries.