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29 Application Support Engineer Jobs in Federal Territory - September 2026 - High Salaries
Showing 29 jobs results for
"application support engineer"
in Federal Territory
Never miss any updates for Application Support Engineer jobs in Federal Territory
Manage Alert
MYR10,000 - MYR15,000 Per Month
KL City
- Take ownership of incidents from initial investigation through to resolution.
- Resolve issues independently where possible and escalate to the relevant engineering teams when needed.
- Support onshore engineering and operations teams during overnight hours. ...
Posted
20 days ago
Undisclosed
KL City
- Communicate directly with internal stakeholders, actively seeking resolution to incidents and responding to queries.
- Provide, improve, and enhance stability of supported IT application to business operation by gradually reducing tickets through root caused analysis and proposed permanent fixed to respective team.
- Monitor Application service level compliance, help in reducing risks and defining mitigation plans and assist in resolving issues when required. ...
Posted
15 days ago
Undisclosed
KL City
- Communicate directly with internal stakeholders, actively seeking resolution to incidents and responding to queries.
- Provide, improve, and enhance stability of supported IT application to business operation by gradually reducing tickets through root caused analysis and proposed permanent fixed to respective team.
- Monitor Application service level compliance, help in reducing risks and defining mitigation plans and assist in resolving issues when required. ...
Posted
20 days ago
Undisclosed
Taman Wilayah Selayang
- Communicate directly with internal stakeholders, actively seeking resolution to incidents and responding to queries.
- Provide, improve, and enhance stability of supported IT application to business operation by gradually reducing tickets through root caused analysis and proposed permanent fixed to respective team.
- Monitor Application service level compliance, help in reducing risks and defining mitigation plans and assist in resolving issues when required. ...
Posted
21 days ago
Quick Suite Trading / Computer Voice Systems
Undisclosed
KL City
- Support system security by applying updates, managing access controls, and following operational best practices.
- Collaborate with development, QA, and business teams to deploy, support, and improve applications.
- Document processes, configurations, troubleshooting procedures, and operational workflows. ...
Posted
19 days ago
MYR10,000 - MYR15,000 Per Month
KL City
- English (Required)
- As an Application Support Engineer, you will be responsible for acting as a software detective, providing a dynamic service by identifying and solving issues within multiple components of critical business systems.
- You are expected to be a subject matter expert, collaborate and manage the team to perform effectively, take responsibility for team decisions, engage with multiple teams, and contribute to key decisions. ...
Posted
11 days ago
Undisclosed
KL City
- Maintaining the software system: The Application Support Engineer is responsible for ensuring the software system’s smooth functioning, including day to day jobs, performing upgrades and maintenance tasks, performance monitoring, and maintaining security standards.
- Automation of business processes: The Application Support Engineer works closely with the development team to automate business processes, which helps to reduce manual effort and improve efficiency.
- Bachelor’s degree in computer science, Information Technology, Computer / Software Engineering or relevant courses ...
Posted
11 days ago
Always Marketing (M) Sdn Bhd
Undisclosed
KL City
- Perform functional testing to identify application errors, bugs, and usability issues prior to and after application release.
- Report creation, validation, and update.
- Identify application errors / bugs and guide users through issue diagnosis, troubleshooting, and problem resolution. ...
Posted
15 days ago
MYR7,000 - MYR12,000 Per Month
KL City
- Perform detailed root-cause analysis (RCA) for recurring and critical issues.
- Analyse application logs, system behaviour, database queries, and error messages.
- Coordinate with development, infrastructure, database, and vendor teams to resolve complex issues. ...
Posted
a month ago
MYR7,000 - MYR7,000 Per Month
KL City
- Perform detailed root-cause analysis (RCA) for recurring and critical issues.
- Analyse application logs, system behaviour, database queries, and error messages.
- Coordinate with development, infrastructure, database, and vendor teams to resolve complex issues. ...
Posted
a month ago
Undisclosed
KL City
- Perform minor configuration changes, data corrections and operational support activities in accordance with procedures and change-management controls.
- Coordinate complex defects and platform issues with Level 3 support, Veeva support and other vendors.
- Support releases through regression testing, deployment validation and post-release support. ...
Posted
3 days ago
MYR3,000 - MYR3,000 Per Month
KL City
- · To perform second level troubleshooting / analysis on application reported issue
- · To attend to cases reported on system in timely manner
- · Communicate to user / Call Center / Developer on reported issue ...
Posted
3 days ago
Undisclosed
KL City
- Shape operational standards and technology practices that support Malaysia's accelerating digital payments ecosystem.
- Own the end-to-end Application Support function for PayNet's business-critical platforms.
- Lead teams responsible for production support, incident management, problem management, change management, and service reliability. ...
Posted
11 days ago
Hong Leong Bank Berhad
Undisclosed
KL City
- Assists users in understanding & interpreting user requirements, coordinating with relevant parties in business specifications gathering & documentation and liaising with PMO/GITI/GITS/SME in technical solution development.
- Implementation, support and maintenance of applications assigned
- Responsible for system analysis, system design, application development, report generation, amendment and enhancement for applications assigned ...
Posted
16 days ago
MYR12,000 - MYR14,000 Per Month
KL City
- Strong scripting depth in at least one language with ability to write, maintain and troubleshoot automation scripts independently.
- Ability to write and optimize SQL queries, investigate database-related production issues and work with DBAs when deeper administration is required.
- Hands-on experience in ITIL-based Incident, Problem and Change Management in production environments. ...
Posted
20 days ago
Undisclosed
KL City
- Work Mode: Work from Office
- This role requires close collaboration with development, infrastructure, database, and business teams to maintain high service levels and minimize operational disruptions.Key Responsibilities: Provide L3 production support for Core Banking applications running on the AS400 platform. Investigate, troubleshoot, and resolve complex production incidents within agreed SLAs. Perform root cause analysis (RCA) and implement permanent solutions to prevent recurring issues. Analyze application logs, system performance, and database issues to identify production bottlenecks. Support incident, problem, and change management processes in accordance with ITIL best practices. Develop and deploy application fixes, patches, and enhancements when required. Collaborate with development, infrastructure, and database teams during production deployments and releases. Execute production health checks, monitoring activities, and proactive maintenance tasks. Create and maintain technical documentation, support runbooks, and knowledge base articles. Participate in on-call support and provide after-hours support during critical incidents or planned releases. Work closely with business users and stakeholders to ensure timely resolution of production issues. Required Skills: 6-9 years of experience in Application Production Support with at least 3 years in L3 support. Strong experience supporting Core Banking applications on the AS400 platform. Hands-on experience in the Investment & Wealth domain. Proficiency in .NET and SQL development and troubleshooting. Strong experience with Microsoft SQL Server, including query optimization and performance tuning. Experience working in Windows/Open Systems environments. Strong debugging, troubleshooting, and root cause analysis skills. Good understanding of production support processes, incident management, and release management. Excellent analytical, communication, and stakeholder management skills. Ability to work independently in a fast-paced, mission-critical production environment. Nice-to-Have Skills: Experience in Wealth Management applications and business processes. Familiarity with ITIL framework and service management tools. Experience with application monitoring and production support tools. Knowledge of banking operations, investment products, and financial services. Experience supporting high-availability enterprise banking systems. Exposure to automation or scripting for operational support tasks.
Posted
19 days ago
Undisclosed
KL City
- Application Support Analyst: investigate problems in live applications and help users keep working.
- Up to 12 weeks of hands-on training in the FDM Skills Lab
- Client project work with leading local and global organisations ...
Posted
7 days ago
MYR3,500 - MYR4,500 Per Month
KL City
- Conduct user training and product demonstrations for both new and existing clients.
- Prepare and maintain user guides, system documentation, and customization records.
- Handle customer enquiries related to POS and application-related technical issues. ...
Posted
11 days ago
MYR3,500 - MYR5,000 Per Month
KL City
- Maintain clear, timely, and empathetic communication with customers throughout the support lifecycle, including proposing interim workarounds and documenting final solutions
- Contribute to and maintain internal and external knowledge base articles and FAQs that capture workarounds and long-term solutions
- Identify recurring issues and work with Product and Engineering on long-term fixes or improvements ...
Posted
18 days ago
Undisclosed
KL City
- Perform perfective maintenance to improve application efficiency, usability, performance and user experience.
- Perform adaptive maintenance to ensure application compatibility with changes in technology environment, platforms, operating systems, third-party software and ICT security requirements.
- Conduct user acceptance testing (UAT) together with the relevant stakeholders after maintenance activities. ...
Posted
11 days ago
Undisclosed
KL City
- Debug and analyze Custom Java Actions, JVM logs, stack traces, and Mendix Runtime errors to resolve application crashes or performance bottlenecks.
- Analyze existing Microflows, Domain Models, and XPath queries to identify logic errors.
- Support complex system integrations, working with APIs (REST, SOAP, OData) and middleware platforms (e.g., SAP PI, MuleSoft) connected to the Mendix ecosystem. ...
Posted
16 days ago
MYR4,000 - MYR5,000 Per Month
KL City
- Communicate clearly with customers, provide updates and propose interim workarounds where necessary.
- Monitor support SLAs and ensure tickets are properly followed up and closed.
- Document incidents, solutions, FAQs and recurring issues. ...
Posted
20 days ago
MYR6,000 - MYR7,200 Per Month
KL City
- Perform incident triage, initial troubleshooting, and first-contact resolution based on established SOPs.
- Ensure tickets contain complete and accurate information to support further investigation.
- Bachelor’s Degree in Computer Science, Information Systems, or equivalent experience. ...
Posted
a month ago
Times Management Consultant
MYR4,500 - MYR7,000 Per Month
KL City
- Perform first contact resolution for specific request or incident if applicable
- Log & monitor status until closure of Request or Incident in the ServiceNow ticket system
- Incident triage and logging application issue via SNOW and route it to the proper technical resolving team ...
Posted
a month ago
Undisclosed
KL City
- Effectively managing client expectations and escalating when appropriate
- Ensuring quality of case handling, paying particular attention to communication, timely responses, and specific care for sensitive customers
- Troubleshoot and resolve all assigned incidents for the Tradshift Platform according to established KPIs ...
Posted
24 days ago
MYR2,600 - MYR3,200 Per Month
KL City
- Monitor system performance, usage, and security alerts.
- Troubleshoot and resolve software, application, and configuration issues.
- Maintain logs and documentation of issues, resolutions, and system changes. ...
Posted
14 days ago
Undisclosed
Taman Wilayah Selayang
- Analyzing, technical investigation and resolution of reported problems involving the following products: FortiWeb, FortiADC, FortiDDoS.
- Engaging DevOps after initial triage for tickets related to cloud solutions products such as FortiAppSec Cloud, FortiDAST, FortiCASB.
- Developing core competency on Fortinet product line and technologies ...
Posted
a month ago
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