Act as the interface between business stakeholders and technical teams in both directions, and support APAC and global cross-functional team activities
Apply an AI-first approach to software engineering, leveraging AI tools to accelerate solution design, development, testing, troubleshooting, and operational support.
Support users in a dedicated help channel when issues arise — investigating root causes, providing solutions, monitoring the status of upstream dependencies, and communicating updates back to users.
Lead cross-functional program focused[PK1.1] initiatives across Partner, Sales, Marketing, Finance, Legal, Operations, and Service teams. Align stakeholders, resolve conflicts, and drive decisions without direct authority.