Customer consulting and support with regard to the services responsible for
Ensuring internal and external requirements, in particular with regard to regulatory, reporting, compliance and audit, within the scope of the issues under responsibility and using best practices
Operation, maintenance and maintenance of the infrastructure as well as providing powerful support for relevant systems, data maintenance, reporting and authorization management...
Review designs, renovations, method statement and fit-out works for compliance with applicable codes and corporate standards.
Audit and ensure compliance with Uniform Building By-Laws (UBBL), BOMBA (Fire Services Act, fire safety requirements), DOSH-OSHA 1994 and Other relevant authorities (local councils, ST, CIDB)
Conduct regular safety inspections, incident investigations, and root cause analyses and liaison with intra/inter dept and external stakeholders...
You will work closely with engineers across product teams as a technical peer - understanding constraints, proposing solutions that fit how those teams work, and defining data schemas and field-level specifications that engineering teams can implement directly.
You will own the technical automation roadmap for Product Ops in deciding what to build, sequencing priorities, and balancing impact against complexity.
You will provide technical direction and coaching on problem scoping and solution design to the team....
Workforce Readiness: Design and deliver technical onboarding for the Troopers gig workforce, specifically focusing on food handling protocols, cross-contamination prevention, and F&B operational safety.
Quality Metrics: Track technical competency scores and pre-deployment completion to ensure every "Trooper" sent to a food service site is technically proficient.
F&B Professionalism: Facilitate modules on hygiene-specific conduct, professional grooming (F&B standards), and adaptability within fast-paced kitchen/service environments....
Quality Assurance: Conduct thorough testing of the WMS software to ensure proper functionality and adherence to client requirements. Identify, troubleshoot and resolve any issues that may arise during the implementation process.
Deployment Assistance and Patch Management: Assist in deploying patches in the SIT/UAT/Production environment as necessary, ensuring smooth and successful implementation.
User Training and Support: Provide training to end-users on how to effectively use the WMS software. Offer ongoing support and address any user questions or concerns during and after the implementation phase....
Assess change and deployment governance across BTP and S/4HANA-related scenarios.
Support CI/CD operational readiness, including visibility and support considerations for CI/CD-enabled delivery flows.
Provide recommendations for security monitoring, logging, alerting, SIEM integration considerations, and operational controls for post-go-live support....
Collaborate with internal and/or external stakeholders to execute projects, ensuring projects are meeting the intended objectives, completed timely and within allocated budget/resources.
Health check Fulfilment Operations team daily operational KPIs, flagging operational issues/risks, and develop temporary workarounds and long-term solutions to de-bottleneck challenges.
Bachelor's degree in engineering, supply chain, or any related qualification....
Receive, process, assess and report adverse events, product complaints and other safety information in accordance with local and global regulatory requirements.
Ensure Individual Case Safety Reports (ICSRs) are complete, accurate and submitted within regulatory timelines.
Perform follow-up activities to obtain complete and medically relevant safety information....
Ensure claims are processed within defined turnaround time (TAT), productivity, and quality benchmarks, balancing speed with accuracy and service excellence.
Identify, investigate, and escalate potential fraud, abuse, or leakage risks, working closely with the Fraud Investigation Unit and relevant stakeholders to support effective risk mitigation.
Manage claims requiring additional information by preparing clear, professional, and compliant correspondence to claimants, healthcare providers, and third parties, ensuring timely follow‑ups and resolution....