Establish visualization, API, UI/UX standards and scalability for the Smart Tech CoE.
Develop command and control interfaces for Autonomous Robots / Humanoid robots that enable safe execution of commands, workflows, and system overrides through secure UI/UX patterns.
Ensure compliance to Quality/Regulatory / ISO13485, cGMP/GDP, HSE, Finance and Alcon Corporate policies. Key Performance Indicators:
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Participate in root cause analyses for production non-conformances, field actions, and customer-reported issues. Provide technical findings, equipment data, and corrective/preventive action recommendations to address quality concerns
Assist in project execution for equipment upgrades, retrofits, and enhancements involving mechanical changes, control software updates, hardware modifications, and modernization activities. Collaborate with engineering, vendors, and cross-functional teams to ensure smooth implementation
Participate in root cause analyses for production non-conformances, field actions, and customer-reported issues. Provide technical findings, equipment data, and corrective/preventive action recommendations to address quality concerns
Assist in project execution for equipment upgrades, retrofits, and enhancements involving mechanical changes, control software updates, hardware modifications, and modernization activities. Collaborate with engineering, vendors, and cross-functional teams to ensure smooth implementation
Troubleshoot and resolve issues with IT systems, ensuring they align with business goals
Responsible for the day-to-day operations and management of the service/system(s), ensuring that they are stable, has business continuity (as appropriate), running with minimal disruption to manufacturing operations, and maintained in a validated state
Assist in documenting system requirements, user guides, and technical specifications
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Perform periodic CSA related activities such as, but not limited to, User Access Review, Audit Trail Review etc
Certified Investigator. Conduct non-conformance investigations including follow-through on the implementation and effectiveness of all identified CAPAs
Assist in designing and implementing system enhancements and contribute to developing operational strategies to improve system reliability
Make decisions on day-to-day operational issues and recommend system improvements while working under the guidance of senior team members for complex decision-making
Ensure infrastructure standards, global policies and guidelines are followed locally, and drive standardization of non-standard local infrastructure services.
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Participate in the installation and commissioning of new equipment
Make decisions within the scope of your tasks, requiring advanced technical skills and problem-solving abilities
Adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training
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Participate in the installation and commissioning of new equipment
Make decisions within the scope of your tasks, requiring advanced technical skills and problem-solving abilities
Adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training
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Follow standard operating procedures, maintain records, and participate in quality checks
Inspect products, address deviations and issues promptly, and maintain accurate and complete documentation to ensure compliance with GMP requirements and rigorous quality control
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Perform routine microbiological sampling; for environmental and personnel monitoring in a clean room environment.
Prepare, verify and transfer materials/components used in aseptic filling. Execute activities in support of validations associated with cleaning and aseptic filling.
Assist in investigation of process deviations and work in a team to identify and work on opportunities for productivity/process improvements.
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Apply appropriate DocuSign signing workflows and methods based on customer type and contractual requirements.
Monitor contract execution progress and confirm successful completion and sealing in DocuSign.
Manage contracts throughout their full lifecycle, from initiation and execution to renewal or termination, ensuring adherence to all contractual terms and conditions.
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Actively participate in troubleshooting and providing support when operational issues or disruptions occur.
Work closely with customer service teams and other relevant departments to support efficient operations.
Understand and utilize order management and customer management tools such as SAP, BOTs, and Salesforce (SFDC) to improve operational efficiency and accuracy.
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