Monitor and control core carriers' performance in alignment with operation and procurement team, enforce a methodology of performance reviews and action plans to be baseline for carrier negotiations.
This includes overseeing predictive and descriptive analytics, machine learning models, and advanced artificial intelligence developments. Furthermore, you will act as a Change Agent, collaborating with the MAHB Transformation Management Office to execute change management initiatives, fostering a culture of innovation, design thinking, and data/AI literacy within human resources.