Build Golden Paths: Enable product teams by transforming tenant onboarding and infrastructure management into self-service workflows backed by modular, reusable Terraform/OpenTofu code and clear reference architectures.
Create the unified platform where users discover, evaluate, access, and manage available services, tools, and applications from a single interface – web-based, CLIs, or even MCPs
Leading engineer role for all global contact center applications; including - cloud providers, internal/external infrastructure, telephone providers, interaction recording, workforce management, reporting, session border controllers, and integrated equipment, devices, and infrastructure.
Drive software quality through code reviews, automated testing, and test coverage improvements using tools such as JUnit, Cucumber, Cypress, and similar frameworks.
Develop and apply learning-based planning techniques (e.g. reinforcement and imitation learning) to enhance navigation adaptability and robustness in dynamic environments
Lead the design and development of in-house MES and ERP systems, covering work-in-progress tracking, lot and unit traceability, production planning, inventory, and quality records.
Perform lifecycle for our different CI/CD tools (running on different platforms such as Microsoft Azure, Kubernetes or Virtual Machines on premise) to ensure security, availability, and maintainability of the platforms