• Identify and qualify new business opportunities across smart buildings, commercial real estate, enterprise workplaces, data centers, and digital transformation projects.
• Support partner and customer engagements through meetings, presentations, product briefings, and solution discussions.
• Work closely with pre-sales, technical, and project teams to understand customer requirements and position suitable AIoT solutions.
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You will attend to phone enquiries from our customers, effectively maintaining our Contact Centre’s high level of accessibility and supporting the preparation and delivery of service requests for customers and distribution partners.
• Attend to enquiries and requests from phone calls in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
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Order management - closing of orders and invoicing
To follow up with native Korean speaking customers and business partners to manage quotations, order fulfilment, part returns management and collections follow up
The focal point for external customers & business partners on quotations, order acceptance, order fulfilment, part returns management & collections follow-up.
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