Accurately document customer interactions and follow company procedures.
Escalate complex cases to the relevant department when necessary.
Maintain service quality standards and achieve individual performance targets.Location: UOA Business Park, Glenmarie, Shah AlamEasily accessible via LRT Subang Jaya (shuttle/transport available if applicable)
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Provide technical support and guidance to customers on selecting the appropriate Fall Protection and PPE solutions based on their specific needs and regulatory requirements.
Manage and maintain strong relationships with existing customers by providing excellent customer service, addressing inquiries, and resolving any issues or concerns promptly.
Stay up-to-date on industry trends, competitor activities, and new product developments in the Fall Protection and PPE market to maintain a competitive edge.
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Sales
Fall Protection
PPE (Personal Protective Equipment)
3M Products
Scott Safety Products
Safety Solutions
Customer Relationship Management
Business Development
Technical Sales
Strong communication & interpersonal skills
Negotiation & persuasion skills
Problem-solving skills
Able to handle customer enquiries professionally
Good follow-up & time management skills
Sales
Construction Industry Knowledge
Business Development
Plastic Raw Materials
Technical Sales
Client Relationship Management
Negotiation
Market Analysis
Ensure rooms and services are correctly accounted for within guests’ statements, properly stating services provided by the hotel.
Assist guests with check-out payments or charges, accepting and recording vouchers, credits, traveller’s checks and other forms of payment, converting foreign currency at current posted rates.
Greet customers immediately with a friendly and sincere welcome with a positive and clear speaking voice, listen and understand requests, respond with appropriate actions and provide accurate information such on outlet hours, special VIP programs, events, etc.
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Proficiency in using hotel management or property management systems and common office software; experience with POS or payment systems is an advantage.
Good spoken and written English; additional language skills are beneficial for interacting with international guests.
Availability to work flexible hours, including weekends, evenings, and holidays, as required by hotel operations.
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Rich Products Corporation is a Multi-National Corporation (MNC) with over 11,000 associates worldwide and is a leading supplier in the foodservice, in-store bakery, retail and industrial marketplaces. We specialize in the manufacturing of an extensive array of delicious products to satisfy the appetite of customers in more than 100 countries and six continents.
There is an exciting opportunity arisen for a creative, talented, dynamic, and passionate candidate to fill the role of Sales Executive - focus areas in Negeri Sembilan and Selangor. This great opportunity is best suited for an energetic and aspiring candidate who wants to be part of a global organization.
Reporting directly to the Sales Supervisor, you will be responsible to drive sales revenue by engaging with customers and enhancing customer satisfaction through the Rich Experience.
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Job Purpose:Seeking a dynamic and result-oriented Logistics Procurement professional to manage our end-to-end logistics sourcing activities. Candidate will be responsible for driving cost efficiency, expanding vendor network, and ensuring high service quality across all logistics service providers (LSPs).
Collaborate with Engineering, Quality, and Production to review technical requirements, support localization initiatives, and ensure alignment with product needs.
Conduct market and spend analysis, benchmark suppliers, and define mid- to long-term sourcing strategies for the assigned category.
Review bills of materials (BOMs) across products and machines to identify opportunities for cost reduction, standardization, and supplier consolidation.
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Collaborate with Engineering, Quality, and Production to review technical requirements, support localization initiatives, and ensure alignment with product needs.
Conduct market and spend analysis, benchmark suppliers, and define mid- to long-term sourcing strategies for the assigned category.
Review bills of materials (BOMs) across products and machines to identify opportunities for cost reduction, standardization, and supplier consolidation.
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Maintain DDMRP (Demand Driven MRP) programs such as Kanban and safety stock replenishment contracts inclusive of analyzing and updating quantities, maintaining proper ERP system set up, keeping applicable contractual liabilities and amendments current, mitigating Ichor’s liability, resolving delivery discrepancies, providing forecasts to suppliers, and ensuring suppliers are performing to contractual service levels
Coordinates with planning and PM OSP schedules
Understands and can demonstrate, diagram, and measure all value-add activities in a products value chain
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