600+ Agent Jobs in Kuala Lumpur - September 2026

Professional appearance and demeanour, with the ability to remain calm and composed under pressure.
Excellent communication and interpersonal skills, strong organizational, and multitasking abilities.
Basic computer skills, including proficiency in Microsoft Office Suite (Excel, Word).

Posted

24 days ago

Customer Contact Center Customer Contact Center

RHB Banking Group

Full Time

KL City

Manage disgruntled customer, handle customer complaints and escalates to relevant parties
Process customer request and ensure communication to relevant parties
As CCC team members, to be involved in special task(s) assigned to by Heads or relevant committees, as long as within the Bank’s policy and guideline. ...

Posted

24 days ago

Regional Customer Service - E-Commerce Website Regional Customer Service - E-Commerce Website

Anta Southeast Asia

Full Time

KL City

Coordinate with E-commerce, Warehouse, Logistics, Finance, and local market teams to resolve customer issues
Maintain customer service SOPs, FAQs, and standard responses
Track customer feedback and service performance, identify recurring issues, and provide improvement suggestions ...

Posted

7 days ago

Regional Customer Service - E-Commerce Website Regional Customer Service - E-Commerce Website

Anta International

Full Time

KL City

Coordinate with E-commerce, Warehouse, Logistics, Finance, and local market teams to resolve customer issues
Maintain customer service SOPs, FAQs, and standard responses
Track customer feedback and service performance, identify recurring issues, and provide improvement suggestions ...

Posted

7 days ago

Korean Customer Support Executive | Visa Sponsorship | Malaysia Korean Customer Support Executive | Visa Sponsorship | Malaysia

ETeam

Full Time

KL City

4 Weeks of Paid Training
Non-Voice Process: Chat & Email
No Cold Calling ...

Posted

7 days ago

Japanese Customer Service Representative || Full Visa Support Japanese Customer Service Representative || Full Visa Support

ETeam

Full Time

KL City

Work closely with an international and multicultural team
Maintain high-quality service standards
WE ARE HIRING ...

Posted

7 days ago

Mandarin Customer Support Executive | Immediate Hiring | Kuala Lumpur Mandarin Customer Support Executive | Immediate Hiring | Kuala Lumpur

ETeam

Full Time

KL City

Opportunity to support customers via Phone, Chat, and Email
International and Multicultural Work Environment
Career Growth and Development Opportunities ...

Posted

7 days ago

Customer Support Specialist – Mandarin Speaker Customer Support Specialist – Mandarin Speaker

Savior Artigos Texteis Lda

Full Time

KL City

Customer Care: Assist customers with inquiries regarding post-orders, delivery timeframes, order status changes, payments, product pre-orders, and general questions.
Technical Troubleshooting: Utilize logical and analytical skills to isolate, troubleshoot, and resolve complex product issues in real-time.
Quality Assurance: Deliver exceptional interactions that meet or exceed client standards for call audits, quality reports, and customer satisfaction (CSAT). ...

Posted

24 days ago

Sales And Marketing Representative Sales And Marketing Representative

Lloyd's Inn

Full Time

KL City

Prior experience in hospitality, travel, or lifestyle brands is an advantage.
Ability to work on-site in WP. Kuala Lumpur, with flexibility for occasional events or extended hours when required.
Proficiency in basic digital tools (e.g., email, CRM systems, social media platforms) and strong organizational skills. ...

Posted

25 days ago

Process Executive - Customer Service (Cantonese Speaker) Process Executive - Customer Service (Cantonese Speaker)

Cognizant

Full Time

KL City

Escalate enquiries when necessary in line with internal guidelines
Minimum Diploma Holder
With minimum 1 year of customer service experience in insurance or financial industry ...

Posted

25 days ago

Customer Service (Fresh Graduate are welcomed) Customer Service (Fresh Graduate are welcomed)

Company Confidentials

Full Time

KL City

Strong customer service orientation with solid technical support capabilities.
Skilled in diagnosing customer needs and resolving technical challenges effectively.
Excellent verbal and written communication skills with strong interpersonal abilities. ...

Posted

a month ago

CALL CENTRE 161 CALL CENTRE 161

Billmount Sdn Bhd

Full Time

KL City

· Collect payments from delinquent customers.
· Call customers using all approved methods of communication.
· On overdue accounts and amount currently owed. ...

Posted

a month ago

Mandarin Customer Support Executive | Immediate Hiring | Kuala Lumpur Mandarin Customer Support Executive | Immediate Hiring | Kuala Lumpur

ETeam

Full Time

KL City

Opportunity to support customers via Phone, Chat, and Email
International and Multicultural Work Environment
Career Growth and Development Opportunities ...

Posted

12 days ago

Business Development Executive – Microsoft Security (Sales Focused) Business Development Executive – Microsoft Security (Sales Focused)

Gateway Search

Full Time

KL City

Work closely with presales and solution architects to develop proposals and solutions.
Manage the sales pipeline and achieve revenue and sales targets.
Lead the sales process from prospecting through negotiation and deal closure. ...

Posted

20 days ago

Healthcare Customer Service - Sales Assistant (Work From Home) Healthcare Customer Service - Sales Assistant (Work From Home)

DocSquad

Internship, Part Time, Full Time, Work from Home

WFH

KL City

Follow up with leads and previous enquiries to maximize bookings.
Build rapport with patients and provide excellent customer service.
Maintain accurate records of all customer enquiries and communications. ...

Posted

20 days ago

Guest Experience Expert (Front Office) Guest Experience Expert (Front Office)

Westin Hotels & Resorts

Full Time

KL City

Posted

a month ago

Inside Sales Specialist (Japanese Speaker) Inside Sales Specialist (Japanese Speaker)

Siemens

Full Time

KL City

Leading Value-Based Conversations: Sell outcomes – productivity, efficiency, and scalability – rather than just products. Confidently handle objections and position Siemens as the primary technology partner.
Maintaining High-Performance Discipline: Maintain strong sales hygiene, including accurate forecasting, structured weekly planning, and data-driven decision-making to ensure consistent follow-through and accountability.
Engineering Foundation: A Bachelor’s degree (or equivalent) in Engineering or IT. ...

Posted

a month ago

Fintech Support - Mandarin (Gtower) Fintech Support - Mandarin (Gtower)

TP

Full Time

KL City

Analyse customer concerns, communicate clearly, and provide appropriate solutions or escalate when necessary.
Build and maintain strong customer relationships to enhance satisfaction and loyalty.
Accurately record all customer interactions in the support system for tracking and future reference. ...

Posted

a month ago

Sales And Marketing Representative Sales And Marketing Representative

Arise Infinity

Full Time

KL City

Posted

a month ago

Customer Service Specialist | Mandarin Cantonese Only Customer Service Specialist | Mandarin Cantonese Only

ETeam

Full Time

KL City

Exposure to Phone, Chat, and Email Support
Professional Training and Onboarding
Career Growth and Development Opportunities ...

Posted

a month ago

Customer Service - Thai - English speaker Customer Service - Thai - English speaker

Welsend Malaysia

Full Time

KL City

• Customer Support: Respond to customer inquiries promptly, professionally, andin a friendly manner via inbound calls, email, and live chat.
• Problem Resolution: Actively listen to customer complaints and take ownershipof resolving issues by offering effective and timely solutions.
• Escalation Management: Escalate unresolved issues to higher-level supportwhen necessary. ...

Posted

16 days ago

Customer Service Representative ( September Hiring) Customer Service Representative ( September Hiring)

TSING DIGITAL TECHNOLOGY SDN.BHD.

Full Time

KL City

Respond promptly and accurately to customer and merchant inquiries while maintaining established service level agreements (SLAs).
Investigate customer concerns, identify root causes, and provide timely, practical, and customer-focused solutions.
Escalate complex issues to the appropriate internal teams and ensure proper follow-up until resolution. ...

Posted

a month ago

CSR Mandarin Speaker-Normal shift Job CSR Mandarin Speaker-Normal shift Job

Trinity Workforce Solution Sdn Bhd

Full Time

KL City

Resolve customer issues efficiently while ensuring a positive customer experience.
Coordinate with internal departments to resolve complex cases.
Escalate unresolved issues to the Team Leader when necessary. ...

Posted

16 days ago

Customer Service Representative -Korean Speaker – (Visa - Relocation Support to Malaysia) Customer Service Representative -Korean Speaker – (Visa - Relocation Support to Malaysia)

ETeam

Full Time

KL City

Language: Professional fluency in Korean (TOPIK 5/6 level) and communicative English.
Experience: Fresh grads are welcome! We provide 4 weeks of paid training.
"Experience Kuala Lumpur! We are looking for fluent Korean speakers to join our multicultural team. We provide Full Visa Sponsorship, Flight Tickets, and Accommodation to help you settle in." ...

Posted

16 days ago