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300+ Agent Jobs in Federal Territory - September 2026 - High Salaries
Showing 372 jobs results for
"agent"
in Federal Territory
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Undisclosed
Taman Wilayah Selayang
- Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
- Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications
- Previous experience in a guest service or front office role within the hospitality industry. ...
Posted
2 days ago
Undisclosed
KL City
- Excellent communication, interpersonal, and leadership skills.
- High attention to detail and organizational ability.
- Strong problem-solving and customer service skills. ...
Posted
19 days ago
Undisclosed
KL City
- PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience. ...
Posted
a month ago
Undisclosed
KL City
- Identify cases that require escalation, including disputes / chargebacks/ account restrictions / fraud-related cases/ KYC / verification issues beyond L1 scope/complaints requiring investigation
- Escalate cases to L2/L3 with complete and accurate documentation
- Ensure proper ticket logging and categorization ...
Posted
8 days ago
Inov8 Solutions SDN BHD
MYR5,000 - MYR5,500 Per Month
- Experience handling premium or high-end customers is highly preferred.
- Background in airlines, hospitality, travel, luxury services or other premium industries is a MUST.
- Willing to work on a 24/7 rotational schedule, including weekends and public holidays. ...
Posted
a month ago
St. Regis Hotels & Resorts
Community Operations Agent (3 Months Contract, Oct - Dec) Community Operations Agent (3 Months Contract, Oct - Dec)
Pelago By Singapore Airlines
Undisclosed
KL City
- Efficiently process and fulfill bookings while swiftly identifying and resolving any potential issues or delays to ensure seamless end-to-end service delivery.
- Provide voice of customer feedback to internal teams such as Engineering teams, Marketing teams, etc and work with them to resolve issues and improve the overall customer experience.
- Undertake other ad hoc operational tasks and projects as assigned to support the Community Operations team and business needs. ...
Posted
20 days ago
Undisclosed
KL City
- Be responsible for welcoming guests, providing information and personalising customer relations
- Manage arrivals and departures (check-in and check-out), telephone switchboard, keep information media available to customers, collect invoices and control deferred operations
- Know the resort perfectly and work in collaboration with the relevant departments (room staff, laundry, catering etc.) ...
Posted
a month ago
Undisclosed
Taman Wilayah Selayang
- To upsell accommodation whenever possible to maximize revenue.
- To be aware of booking capacity of the OnQ system.
- To handle all correspondence on the day received and reply promptly within 24 hours. ...
Posted
24 days ago
Undisclosed
Taman Wilayah Selayang
- Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
- Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications
- Previous experience in a guest service or front office role within the hospitality industry. ...
Posted
23 days ago
Undisclosed
KL City
- Train new agents on tagging and listing SOPs, category guidelines, and updated training materials.
- Conduct coaching sessions with individuals or teams to align on QA findings and address recurring mistakes.
- Maintain tracking sheets to document QA results and feedback outcomes. ...
Posted
20 days ago
Undisclosed
KL City
- PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience. ...
Posted
21 days ago
Whale-agent-careers-jjsea-com
Undisclosed
KL City
- Review submissions for completeness, accuracy, and consistency.
- Assist in preparing budget presentations and supporting schedules.
- Monitor actual performance against budget and forecast targets. ...
Posted
12 days ago
Undisclosed
KL City
- Efficiently process and fulfill bookings while swiftly identifying and resolving any potential issues or delays to ensure seamless end-to-end service delivery.
- Provide voice of customer feedback to internal teams such as Engineering teams, Marketing teams, etc and work with them to resolve issues and improve the overall customer experience
- Undertake other ad hoc operational tasks and projects as assigned to support the Community Operations team and business needs ...
Posted
a month ago
MYR9,000 - MYR13,000 Per Month
KL City
- Facilitate use-case ideation workshops with business stakeholders to identify high-value AI / Agentic opportunities.
- Collaborate with business and technical teams to translate ideas into governed, scalable solutions.
- Apply best practices in automation, SDLC, governance, and change management. ...
Posted
a month ago
MYR9,000 - MYR13,000 Per Month
KL City
- Facilitate use-case ideation workshops with business stakeholders to identify high-value AI / Agentic opportunities.
- Collaborate with business and technical teams to translate ideas into governed, scalable solutions.
- Apply best practices in automation, SDLC, governance, and change management. ...
Posted
a month ago
Undisclosed
KL City
- Provide clear and accurate advice to customers by explaining procedures and offering relevant information.
- Managed customer feedback and complaints professionally, adhering to company guidelines and maintaining excellent call etiquette.
- Address and resolve customer escalations by tracking, escalating, and ensuring timely resolutions when required. ...
Posted
18 days ago
Undisclosed
KL City
- Provide clear and accurate advice to customers by explaining procedures and offering relevant information.
- Managed customer feedback and complaints professionally, adhering to company guidelines and maintaining excellent call etiquette.
- Address and resolve customer escalations by tracking, escalating, and ensuring timely resolutions when required. ...
Posted
18 days ago
Undisclosed
KL City
- Provide clear and accurate advice to customers by explaining procedures and offering relevant information.
- Managed customer feedback and complaints professionally, adhering to company guidelines and maintaining excellent call etiquette.
- Address and resolve customer escalations by tracking, escalating, and ensuring timely resolutions when required. ...
Posted
18 days ago
MYR9,000 - MYR13,000 Per Month
KL City
- Enhance existing reports and dashboards to improve usability, automation and data visibility.
- Support data validation, reconciliation and troubleshooting of reporting issues.
- Develop relevant KPIs and visualisations to provide actionable insights to Finance stakeholders. ...
Posted
4 days ago
Undisclosed
KL City
- Strong customer service, problem-solving, and complaint-handling skills.
- Good command of English; additional languages are an advantage.
- Friendly, professional, well-groomed, and service-oriented. ...
Posted
a day ago
Undisclosed
KL City
- Communicate with clients to resolve payment discrepancies and disputes.
- Prepare and maintain accurate records of collection activities and outstanding balances.
- Collaborate with internal teams to address and resolve billing issues. ...
Posted
10 hours ago
Undisclosed
KL City
- Delivery & Logistics Coordination: Coordinate closely with site supervisors and project managers to track delivery timelines and ensure materials arrive on site exactly when needed.
- Invoice Verification: Match delivery orders (DOs) and invoices against POs to resolve any discrepancies in quantity or pricing before passing to the accounts team.
- Vendor Relationship Management: Maintain and evaluate an updated database of approved suppliers and subcontractors based on performance, reliability, and price ...
Posted
9 hours ago
Undisclosed
KL City
- PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience. ...
Posted
9 hours ago
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