· Emerging-Risk Agent Development: Develop AI agents that analyse approved information sourcesto identify, generate and prioritise evidence-linked emerging fraud and abuse risks for officer review.
Collaborate closely with Product, ML/Algorithm, and Design teams to align prompts with product feature logic, ensuring quality and stability across critical user journeys.
Enhance and maintain user interfaces for usability and continuous improvement across various Channels including Voice/Telephony, Web Messaging, Mobile Applications, and WhatsApp
Coordinate project activities across the full development lifecycle, including requirements gathering and analysis, solution design, development, testing, implementation and continuous service improvement.
Strengthen your operational skills by enforcing secure development practices, CI/CD and observability so solutions meet enterprise reliability and Malaysian data protection expectations.