Work with clients and senior teammates to analyze business challenges, map workflows (service blueprints) to better understand customer journey in order to identify gaps and opportunities for AI/ML use cases.
Responsible for checking, monitoring, and recording job orders from departments, as well as troubleshooting and performing periodic preventive maintenance and mechanical repair work.
Work closely with engineering, data, architecture, product, operations and machine-learning specialists to shape requirements and deliver solutions using technologies such as LLM, Agentic AI and AI evaluation.
Extend the shared capability APIs (speech, vision, document extraction) and keep them fast and cheap enough that agencies reach for them instead of building their own
Lead the end-to-end lifecycle of AI initiatives, from opportunity assessment and solution design through deployment, adoption and continuous improvement.