Conduct lab testing and Proof of Concept (PoC) validation and lead pilot site deployments, ensuring solution functionality, integration, connectivity, performance, and service readiness meet customer requirements.
You ensure you maximise sales whilst maintaining profitability by knowing and actively steering towards the topselling and prioritised products (e.g. overstock/övertag).
Oversee and coordinate foreign worker management, including workforce planning, work permits, employment documentation, contract renewals, transfers, repatriation and compliance with applicable requirements.
Assist in policy persistency efforts by supporting policy conservation strategies and operational education programs. Participate in regular meetings with the agency force to monitor progress and address operational challenges.
Prepare and pro-actively execute sales plan, perform account opening, cross selling, up selling and engagement with customers for retention and referrals To drive NTB customer acquisition (wealth and retail customers) and customer experience to broaden the Bank's customer base
Identify, assess and share relevant trends/observations with internal teams, following established escalation and reporting procedures for recurring issues to support service improvements and influence Product/IT roadmaps.
Participate in Legal Department planning sessions and work diligently, as part of the team, to achieve the Legal Department's strategic objectives including compliance goals.
Acting as a point of contact for removal customers to support their moving and relocation needs, answering enquiries and handling complaints related to the removals process in a timely manner.
Strong personal leadership traits and a desire to coach and mentor talent are essential to set this Candidate apart as a senior contributor to the business.