Prepare and pro-actively execute sales plan, perform account opening, cross selling, up selling and engagement with customers for retention and referrals To drive NTB customer acquisition (wealth and retail customers) and customer experience to broaden the Bank's customer base
Degree or Diploma holder
Have at least 2 years’ experience preferably with Wealth and Banca products in any FIs
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Portfolio Growth: Focus on growing the Bank's AUM through effective relationship management and acquisition of new-to-bank wealth clients.
Compliance & Risk: Ensure all transactions and client interactions strictly adhere to bank policies, internal SOPs, and industry regulations (e.g., PDPA, AMLCFT, and Shariah Governance).
Building and maintaining close relationships with relevant stakeholders and supporting internal functions.
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Monitor legal and regulatory developments and review policies, templates, and procedures to ensure ongoing compliance with applicable laws and company standards.
Conduct legal research and provide accurate, practical legal advice while maintaining effective contract management processes and systems.
Review and advise on intellectual property matters, including trademark, copyright, and brand protection issues, and manage access to intellectual property databases.
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Carrier Coordination: Liaise closely with shipping lines, freight forwarders, forwarders, and hauliers to secure space and coordinate timely cargo pick-ups.
Documentation & Billing: Prepare and verify critical shipping documents (e.g., Bills of Lading, Air Waybills, Packing Lists) and generate accurate customer invoices.
Problem Solving: Resolve customer complaints regarding cargo discrepancies, damaged goods, or delivery delays efficiently and professionally.
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Bertanggungjawab membuat eskalasi melalui panggilan telefon atau e-mel bagi kes FLM Pending dan Priority Machine kepada Team Leader, Zone Leader, Officer, Executive atau pihak pengurusan yang lebih tinggi apabila diperlukan (Seluruh Malaysia).
Bertanggungjawab mengemas kini dan memantau semua tugasan FLM yang diberikan sehingga selesai pada setiap hari (Seluruh Malaysia).
Bertanggungjawab mengendalikan panggilan telefon daripada pihak bank berkaitan perkara-perkara FLM serta memberikan maklum balas yang tepat dan profesional.
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To provide legal support to the Group’s divisions and subsidiaries by conducting research, drafting and reviewing of legal documents, with the aim of safeguarding the Group’s business interests and ensuring due compliance with applicable laws and regulations.
JOB RESPONSIBILITIES
Conduct legal research and provide findings to support legal advisory for the Group’s business units, ensuring all contracts, policies and rules comply with applicable laws, regulations and standards.
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Plan and conduct lectures, seminars, workshops, and tutorials, providing high-quality teaching and effective consultation to support student success.
Monitor and evaluate students’ academic progress, research milestones, and attendance, providing tailored guidance and feedback to maximize learning outcomes.
Meet academic deadlines, coordinate with faculty committees, and complete tasks aligned with the academic calendar and institutional directives.
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Enhance leadership maturity and team dynamics by coaching managers and employees and implementing tailored development programmes with ongoing feedback mechanisms.
Mediate conflicts and advise on complex matters such as organisational adjustments and change management to maintain harmonious workplace relations.
Foster cultural alignment and employee engagement throughout the region by collaborating with teams to diagnose challenges and co-create effective solutions.
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Portfolio Growth: Focus on growing the Bank's AUM through effective relationship management and acquisition of new-to-bank wealth clients.
Compliance & Risk: Ensure all transactions and client interactions strictly adhere to bank policies, internal SOPs, and industry regulations (e.g., PDPA, AMLCFT, and Shariah Governance).
Building and maintaining close relationships with relevant stakeholders and supporting internal functions.
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