Google Reviews Management: Monitor and respond to Google reviews in a timely and professional manner, ensuring customer feedback is addressed appropriately and maintaining a positive online reputation for the business.
· Conduct system assessments including evaluation of performance, usage, traffic, reliability, fault and failure, backup status, disaster recovery (DR) status, patches, security violations and etc.
OUTLET IT SUPPORT SIS pos support - Receive issues from outlet managers and coordinate with the SIS team. Assist with approved item and pricing setup, ordering terminals, computers freeing, POS printers and other problems affecting service. Obtain the required approval before changing prices, items or system settings. Test the result with the outlet manager and confirm the system works before closing the issue.
Analysing data, investigating issues, identifying solutions and recommending action and contribute to team effort by accomplishing related task as needed.
Prepare and update the Department organization charts, liaise with HR Department on staff attendance, leave administration, updating of staff information, arranging for travel warrants and travel arrangements and other relevant follow up on HR Matters.
· Liaise with relevant government authorities and manage the end-to-end application process, including addressing any additional compliance requirements.