Documentation & filing: File compliance documents, process outlet claims within cycle cut-offs, and maintain audit-ready records.
Data & reporting: Compile operational data, prepare summaries and trends, deliver routine/ad-hoc reports, and present them in a clear format for management review.
General tasks: Handle ad-hoc operational and administrative duties as directed by HQ Ops Manager.
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Ensure that all documents and procedures are completed to ensure smooth handover of properties during completion.
Ensure that all purchaser's inquiries or complaints and all other general administration works are attended to efficiently to provide good customer service and maintain a good relationship with the purchasers for a good image for the company.
Prepare weekly/monthly credit reports, and loan tracking reports.
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Administer and monitor leave applications, medical certificates, disciplinary matters, and employee attendance records.
Prepare, maintain, and update ISO 9001 documentation, including Standard Operating Procedures (SOPs), Work Instructions, and related records.
Liaise with relevant government authorities and agencies regarding licensing matters, CIDB documentation, fire extinguisher servicing, and other regulatory requirements.
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Responsible in the handling and dealing with Industrial Relations issues that included employee counseling, misconduct investigation, disciplinary handling and Domestic Inquiry.
Managing all office operations including maintaining office supplies, equipment & handles office administrative work, all company car licenses & road tax and related insurance renewal.
Responsible to brief new reporting staff on company’s policies & procedures and able to conduct training is an added advantage.
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Responsible in the handling and dealing with Industrial Relations issues that included employee counseling, misconduct investigation, disciplinary handling and Domestic Inquiry.
Managing all office operations including maintaining office supplies, equipment & handles office administrative work, all company car licenses & road tax and related insurance renewal.
Responsible to brief new reporting staff on company’s policies & procedures and able to conduct training is an added advantage.
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Payroll & Compensation: Administer monthly payroll, allowances, and statutory contributions (EPF, SOCSO, EIS, HRDF).
Training & Development: Work closely with HODs to identify training needs, coordinate in organize training courses, and ensure compliance with HRDC requirements (e.g. Grant approval, claim submission, etc.).
Employee Relations: Assist in grievances handling, disciplinary proceedings, and foster positive workplace culture.
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Payroll & Compensation: Administer monthly payroll, allowances, and statutory contributions (EPF, SOCSO, EIS, HRDF).
Training & Development: Work closely with HODs to identify training needs, coordinate in organize training courses, and ensure compliance with HRDC requirements (e.g. Grant approval, claim submission, etc.).
Employee Relations: Assist in grievances handling, disciplinary proceedings, and foster positive workplace culture.
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