Work closely with internal and external stakeholders (i.e. Pharmacovigilance, Marketing, Quality Assurance, Finance, Regulatory Authorities) to ensure all the responsibilities and agreed services for the clients are met.
Understand and adhere to company’s regulatory affairs SOP
Full understanding on the business models and key processes related to Zuellig Pharma’s operations and structure that will affect services and responsibilities
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Maintain proper filing systems and ensure confidential documents are securely handled
Coordinate and facilitate communication between HQ departments, outlet teams, and external stakeholders to ensure smooth information flow and timely follow-up on operational matters.
Coordinate and provide administrative support for business visits, management meetings, and operational reviews by ensuring proper arrangements, effective communication with stakeholders, preparation of required information, and timely follow-up on agreed action plans.
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Be in constant connect with Global Export control team and maintain updated lists of Designated countries with details of Listed/ Critical/ Countries of concern and classifications of Items (dual-use) and the necessary and sufficient due-diligence procedure. and keep all the stakeholders pro-actively aware.
In case where required connect with central team to fetch Risk Compliance Bureau reports for suspected entities.
Training Sales/Inside Sales team and related stakeholders on the Export Control procedure
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Work closely with cross-functional teams (Legal, Finance, Operations, and Project Delivery) to align commercial terms with business strategy and project requirements.
Support risk management efforts by identifying potential commercial and contractual risks and ensuring appropriate mitigation measures are in place.
Monitor project progress, deliverables, billing milestones, and payment terms using internal systems.
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Manage and continuously enhance the Business Partner Portal to improve partner experience, communication, and access to sales and marketing resources.
Develop and maintain sales enablement tools, including sales kits, playbooks, competitive intelligence, product positioning, and marketing collateral to support Business Partners.
Develop channel marketing strategies in collaboration with the extended marketing team and sales.
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To work closely with internal teams, clients, and vendors to manage invoicing and resolve billing discrepancies efficiently.
Utilize and navigate the CW1 (or similar) billing system effectively to generate invoices accurately based on the provided data, ensuring adherence to established billing procedures and client agreements.
Verify and reconcile billing data with supporting documentation to guarantee accuracy and completeness.
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