Because many of your stakeholders will be located remotely, success in this role depends on strong communication skills and the ability to build effective working relationships across locations and time zones.
Manage complex calendars and coordinate internal and external meetings.
Resolve scheduling conflicts and proactively prioritize competing demands.
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The role also focuses on building and maintaining strong relationships with existing member organisations, ensuring they actively participate in UNGCMBC initiatives and derive meaningful value from their commitment to the UN Global Compact principles. Depending on the appointed level, the successful candidate will either lead or support membership acquisition, engagement strategies, stakeholder management, and continuous improvement initiatives.
Key Responsibilities
Identify, prospect, and engage potential member organisations through proactive outreach and networking activities.
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Expand your reporting and presentation abilities by producing clear operational records and status updates that shape project decisions.
Job Summary
Ready to keep a growing hardware team humming? Start by working with us at Metasigma, a technology-hardware company that builds and supports reliable hardware solutions used by Malaysian industries.
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Process Automation & Continuous Improvement: Partner with cross-functional teams to drive P2P process standardization, advocate for new digital tool adoption, and guide specialists in continuous improvement (CI) initiatives.
P2P Helpdesk Management: Manage daily user and supplier queries via the myProc/POS ticketing system, providing prompt troubleshooting and guidance on Coupa workflows.
Stakeholder Training & Communication: Conduct monthly "Back-to-Basic" user training, distribute procurement newsletters, publish ticketing guidelines, and manage annual Conflict of Interest (COI) communications.
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The customer service officer plays a pivotal role in guiding and navigating patients through the process of seeking opinions from doctors / consultants and the processes involved in getting the due treatment / medical care. Among the job descriptions include:
· Attend to patients during their visit to guide them through the processes of seeking medical opinions from consultants / doctors.
· Attend to questions and queries that the patient and/or family members may have with regards to the internal processes / flow.
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Coordinate service-related contracts, tenders, and documentation in support of the technical service team, ensuring accuracy and adherence to process requirements
Manage and maintain tender files and the eligible vendor list, ensuring readiness and compliance for tender submissions
Administrative duties and coordination tasks as required
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Assure quality of all sales related information pertaining to organization, proposals, commercial documents, costing sheets, vendors/partners information etc are kept in central document system storage and update if necessary.
Collaborate with account management and business development teams on quotation/proposal submissions, sales orders processing, and invoices processing. Follow up on accounts receivables with Account Managers and customers.
Collaborate with cross functional teams, especially Sales & Marketing team, Procurement team, Finance team and Project Management team to ensure smooth process of processing sales orders, invoices, and tracking of accounts receivables.
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