Manage billing plans, ensuring all invoices, proforma invoices are accurately prepared and closed within designated timelines to maintain financial accuracy and customer satisfaction
Investigate and resolve errors or discrepancies in orders or data especially with regards to errors for released orders, during housekeeping activities, communicating with relevant stakeholders to resolve issues promptly
Addressing customer inquiries and requests promptly to provide excellent service and maintain clear communication
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Manage billing plans, ensuring all invoices, proforma invoices are accurately prepared and closed within designated timelines to maintain financial accuracy and customer satisfaction
Investigate and resolve errors or discrepancies in orders or data especially with regards to errors for released orders, during housekeeping activities, communicating with relevant stakeholders to resolve issues promptly
Addressing customer inquiries and requests promptly to provide excellent service and maintain clear communication
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This is a full-time on-site role for an Administrative Assistant located in Glenmarie, Shah Alam. The Administrative Assistant will be responsible for providing clerical support, managing phone communications, assisting executives with administrative duties, and maintaining efficient office operations.
Qualification
Candidates with SPM or Diploma qualifications are welcome to apply, as these meet the requirements for this position. Proficiency in Mandarin is required.
Partner with Human Resources on talent related initiatives such as Professional Development Program (PDP) process monitoring and tracking, leave tracking/reconciliation
Work with respective departments to support the onboarding of regional team members and provide studio orientation
Maintain awareness of and help manage response to firmwide and regional communities
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o Immigration Seremban/Shah Alam (update passport, manual submission COM, SP)
o Send foreign workers to clinic for medical Fomema (monthly)
Send foreign workers to panel clinic, if have request from HOD/Supervisor, for emergency cases need to response immediately, refer to Hospital Seremban (HTJ)
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Perform any duties as directed by the Executive Director, Senior Manager, and other authorized personnel, including helping with research and providing clinical services to clients.
The administrative assistant is directly responsible to the senior manager and executive director.
Bachelor in any related field (science field is an added advantage)
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