Own the wording and commercial terms in all contract-rate agreements. Continuously improve standard clauses to protect Teleport’s position (e.g. Fuel Surcharge mechanisms, volume commitment definitions, penalty/ramp structures).
Push best practices on the sales organisation: what a well-structured commitment looks like, how to negotiate volume floors, when to escalate.
Ensure all necessary commercial information (lanes, surcharges, volume commitments, competitive context) is fully documented before any contract proceeds to approval.
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Correspond with Outlet PICs and HR/Payroll to ensure proper tracking of staff overtime, leaves of absence, and attendance discrepancies which include the relevant disciplinary documents.
Compile training plans and that includes on the job training sessions for kitchen Department team.
Attend and contribute to weekly kitchen departmental meetings.
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