Handle incoming phone calls, share feedback with other departments, emails, and general front-desk support, good communication and polite negotiation skills for dealing with walk-in / call-in clients.
Record Keeping:
Update and maintain customer databases, tracking tools, sales files, perform daily data entry, filing, and document organization, support basic HR or inventory record-keeping tasks as needed.
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Establish payment plans, manage contract statistics, and handle project cost accounting, ensuring proper contract payments and accurate statistical reporting to management.
Monitor contract execution and delivery schedules, coordinating with relevant departments to ensure timely fulfilment.
Maintain supplier/vendor databases and manage relationships, collaborating with internal departments to ensure seamless project delivery and resolve procurement related issues.
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Provide support to the Contract Manager in resolving contract issues as needed, facilitating effective contract administration.
Assist the project manager in preparing site progress reports and any necessary documentation, ensuring stakeholders are kept informed of project status.
Help the project manager or contract manager follow up on all authority submission statuses, securing approval letters and liaising with relevant specialist contractors as required.
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Address patient or guardian queries related to billing matters.
Prepare reports for management review.
Responsible and accountable for performing duties as required, in compliance with KPJ Group policies, working instructions, and standard operating procedures (SOP).
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The Deputy Project Manager is responsible for assisting the Project Manager in managing the progress of site works and manpower-related aspects of the project.
Roles & Responsibilities
• Prepare master construction program and catch-up program, if applicable.
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Valuation & Payment: Conduct interim valuations and prepare progress payments for contractors and subcontractors. Ensure accurate valuations of completed work for payment certification.
Post-Contract Services: Provide post-contract cost control and management, including final accounts preparation, settlement of claims, and cost reconciliation.
Degree in Quantity Surveying, Construction Management, or a related field.
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