•Maintain accurate IT asset records and inventory.
•Participate in global projects, local initiatives, and ad hoc requests as assigned, including coordinating ISO, IA, OHSAS, and FA policies and procedures to ensure they are properly documented and in place.
•Manages the effectiveness of IT processes and systems within area-of responsibility to achieve performance goals.
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Work with Managers to design and govern the end-to-end training flow.
Conduct process training for new hires (On-the-Job-Training) as well as refresher training for existing team members in the event of process/SOP change or knowledge gap identified.
Conduct upskilling or cross-skilling training to meet required team skillset needs to enable BAU.
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Work with Managers to design and govern the end-to-end training flow.
Conduct process training for new hires (On-the-Job-Training) as well as refresher training for existing team members in the event of process/SOP change or knowledge gap identified.
Conduct upskilling or cross-skilling training to meet required team skillset needs to enable BAU.
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Perform and coordinate restore activities for business‑critical systems and applications, including support during disaster recovery tests and real incidents.
Analyze backup and restore failures, identify root causes, and implement corrective and preventive measures.
Contribute to performance tuning and optimization of backup environments regarding throughput, capacity, and availability.
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Customer consulting and support with regard to the services responsible for
Ensuring internal and external requirements, in particular with regard to regulatory, reporting, compliance and audit, within the scope of the issues under responsibility and using best practices
Operation, maintenance and maintenance of the infrastructure as well as providing powerful support for relevant systems, data maintenance, reporting and authorization management
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Coordinate chemical waste management and scrap disposal activities, ensuring full compliance with local regulations and ISO 14001 Environmental Management System requirements.
Maintain an organised and compliant R&D environment through 5S practices and support internal and external audit preparations as required.
Manage and maintain departmental fixed assets, ensuring compliance with corporate asset tracking policies.
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Provide support to Reservations, Telephone Operator, and Guest Services functions as required.
Handle check-in and check-out procedures efficiently using the property management system in compliance with Front Office Standard Operating Procedures (SOPs).
Allocate daily room assignments based on guest preferences, arrival time, and operational requirements.
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Eco-Shop Marketing Berhad is one of Malaysia’s fastest-growing retail chains for household and essential goods, proudly serving communities nationwide. With over8,900 dedicated employees, we are committed to delivering quality products at affordable prices while creating memorable shopping experiences for our customers. We believe in building a team that is as committed to our mission as we are and we invite you to be part of our journey.
Tanggungjawab:
Memberikan khidmat pelanggan dengan cemerlang dan jawab pertanyaan
...
Eco-Shop Marketing Berhad is one of Malaysia’s fastest-growing retail chains for household and essential goods, proudly serving communities nationwide. With over8,900 dedicated employees, we are committed to delivering quality products at affordable prices while creating memorable shopping experiences for our customers. We believe in building a team that is as committed to our mission as we are and we invite you to be part of our journey.
Tanggungjawab:
Memberikan khidmat pelanggan dengan cemerlang dan jawab pertanyaan
...