To troubleshoot and diagnose equipment malfunctions or performance issues, collaborating with technical experts or manufacturers as needed to resolve problems.
Assist in the preparation of monthly and annual financial reports, including balance sheets, income statements, and cash flow statements, providing accurate and timely financial information for management review.
Liaise with internal departments (operations, warehouse, sales) and external partners (carriers, customs brokers) to ensure smooth cargo movement and timely delivery.
Collaborate with internal teams, including sales and logistics, to resolve complex customer issues and escalate problems when necessary to ensure timely resolution.
Collaborate with internal teams, including sales and logistics, to resolve complex customer issues and escalate problems when necessary to ensure timely resolution.
Quality Compliance: Learn and follow standard operating procedures (SOPs) in compliance with quality management standards like ISO/IEC 17025 or ISO 9001.
Collaborate with internal teams, including sales and logistics, to resolve complex customer issues and escalate problems when necessary to ensure timely resolution.