Coordinate with regional account managers to ensure clear ownership, consistent customer engagement, structured follow up and alignment with local market priorities.
Prepare approval papers and supporting documents for review by senior leadership committees, including the Provost, Academic and Research Committee (ARC), and Governing Board (GB), as required.
Incident and LD Documentation: Lead structured incident reporting and contribute to the documentation and defence of contractual matters, including service credits or liquidated damages discussions.
Develop account relationships, identify opportunities and capture the specification for Avient's products at strategic accounts within assigned geography or industry.
Develop best in class account management tools, products, and ways of working/processes and leverage/use key data insights to elevate business/vendor actions