- Serve as the trusted advisor and technical point of contact for assigned customers.
- Build and maintain strong relationships with key stakeholders, understanding their technical architectures and requirements, their business objectives, and challenges.
- Provide technical guidance, best practices, and solution recommendations to help customers maximize the value of TiDB products and services.
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Collaborate with internal teams, including offline marketing, product development, and supply chain, to develop tailored strategies and initiatives for accounts.
Negotiate terms, pricing, and promotions with accounts, ensuring profitability and adherence to company policies.
Monitor market trends, competitor activities, and consumer insights to identify opportunities for new product launches and promotional campaigns.
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To actively support efforts to identify credit risk related issues
Organise and maintain proper financial records and documentation with systematic filing. [Full-set accounting experience in a manufacturing environment is preferable]
Collaborate with other departments to ensure timely, accurate, and informative reporting
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To actively support efforts to identify credit risk related issues
Organise and maintain proper financial records and documentation with systematic filing. [Full-set accounting experience in a manufacturing environment is preferable]
Collaborate with other departments to ensure timely, accurate, and informative reporting
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Working as part of our Accounts Department, the Accounts Payable Executive is primarily responsible for overseeing the end-to-end Accounts Payable (AP) process and ensuring timely, accurate, and compliant payment processing. This role involves managing invoice verifications, preparing payment vouchers, liaising with vendors, and ensuring alignment with the company’s financial policies. The position plays a key role in ensuring the integrity of the company’s expenses and cash flow planning.
Maintain rigorous oversight of all shared service activities to ensure full compliance with global regulatory standards, internal controls, and corporate policies across different jurisdictions.
Candidates must possess a minimum of 10 years of experience within a Shared Service Center (SSC) or Global Business Services (GBS) environment, including at least 5 years in a senior leadership role.
Extensive hands-on technical proficiency with major ERP platforms such as SAP, Oracle Fusion, or Microsoft Dynamics 365 is essential for driving process efficiencies.
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To prepare audit schedules and GL reconciliations, to assist in audit matters (eg: preparing and providing documents to auditors)to ensure smooth and successful audit process;
To liaise with external parties i.e. auditor, tax agents, company secretary pertaining to audit, tax and statutory matters
To prepare Borang 7(E) annually and quarterly Housing Development Accounts (H.D.A) bank report information as per KPKT requirements;
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Build positive relationships with internal stakeholders and external customers to facilitate prompt payment while maintaining good customer experience.
Prepare and provide accurate weekly collection forecasts and updates to Treasury Team.
Generate and distribute Statements of Account (SOA) to corporate customers on a timely basis.
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At Kong, our Sales Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around Kong. Sales Development reps are responsible for identifying and qualifying new opportunities for our sales organization. We view our Sales Development program as the best way to turbocharge a long and successful career in sales and view our Sales Development Representatives (SDRs) as the next wave of Account Executives at Kong.
To aid in this endeavor, we invest heavily in the training and development of our team. This includes a 2-week long sales bootcamp, weekly 1-1 mentorship, and global virtual group training. By joining our team, you are making an investment in yourself that will accelerate the rest of your sales career.
Our SDRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to achieve a good discovery and qualification. The team is a crucial resource for sales teams across Kong to get great talent from. This helps us scale our teams, as well as ensure that we have a culture of meritocracy.
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Acquire a broad understanding of all the Corporate Action processes and market specifications for various markets assigned and to allocate work on a daily basis to Global Support Executives. Overseeing the processes and to handle escalations and process related query resolutions. Plan capacity daily and intra-day based on projections and volume analysis and allocate/reallocate resources within the team. Ensure compliance with audit requirements by performing audit checks as required by process in line with business process requirements. Understand MI requirements enough to be able to produce, analyze and interpret MI. Provide leadership to team assigned, consistent with Group and Company policies and standards. Lead a cohesive team, working in a supportive team environment driven by people centric values. Motivate and to ensure effective development of individuals to meet business targets.
Individual managers are responsible for managing operational risk, including its identification, assessment, mitigation and controls, loss identification and reporting in accordance with the Operational Risk Management Framework.
Monitoring ‘Service Quality’ of the team to ensure high Customer Service Standards and drive rigorous customer centric quality Campaigns/initiatives to increase Quality awareness in the team. Recognize, reward and set high internal service excellence benchmarks to ensure customer satisfaction.
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