Customer Service
Data Entry
Order Processing
Communication Skills
Record Keeping
Administrative Support
Inventory Management
Product Support
Problem Solving
Financial Coordination: Liaise with end-financiers, solicitors, and internal Finance teams on billing matters, loan disbursement, redemption sums, and collections to ensure smooth transaction flow.
Compliance & Verification: Verify sales documents, customer information, and payment details to ensure compliance with company SOPs, SPA requirements, and regulatory standards.
Customer & Stakeholder Coordination: Act as a point of contact for purchasers, solicitors, bankers, and internal teams to resolve queries and ensure smooth coordination of transactions.
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Respond promptly to customer enquiries, feedback, and complaints via phone, WhatsApp, and email while ensuring issues are properly recorded, monitored, and resolved within agreed timelines.
Coordinate renovation activities by managing renovation applications, unit access arrangements, furnishing confirmations, renovation progress updates, and project completion status.
Monitor and update unit statuses throughout the renovation and handover process while ensuring accurate documentation and timely communication with all relevant stakeholders.
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Sales Management
Team Leadership
Client Relationship
Negotiation Skills
Market Analysis
Sales Strategy
Performance Management
Communication Skills
Problem Solving
Product Knowledge
Forecasting
Business Development
Business Development
Business Development
Assist Design Manager on managing design consultant's deliverables and submission.
Coordinate with design consultants and client for delivery schedule, monitor and track design progress, and update design status.
Assist Design Manager in liaison among authorities, design consultants, ICE and/or subcontractors on the technical issues related to design, including to manage or mediate the comments in design and/or temporary work design submission reviewing process to ensure timely closed up by all parties.
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