Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
Develops relationships within community to strengthen and expand customer base for sales opportunities.
Manages and develops relationships with key internal and external stakeholders.
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Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
Develops relationships within community to strengthen and expand customer base for sales opportunities.
Manages and develops relationships with key internal and external stakeholders.
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Develop and maintain in-depth knowledge of the company's products and services to effectively communicate their value and recommend appropriate compounding solutions.
Monitor market trends, competitor activities, and customer feedback, and provide recommendations to improve sales strategies and business performance.
Maintain accurate sales records, prepare sales reports, and contribute to sales planning, forecasting, and performance reviews.
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Serve customers as a primary contact for all business dealings, ensuring all customer concerns are being addressed including proposals, deliveries, repairs, quality, warranty claims, etc.
Educate customers on the quality, features and uses of our products through the full use of the company’s marketing materials
Collaborate with application engineers, customer service, and manufacturing to ensure customers’ needs are met
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Proactively scopes the technical solution required to address client requirements, assess clients’ met and unmet needs, and promote viable solutions for clients accordingly.
Understand the products of our own and competitors well, and contribute to product improvement with insights gained from the clients.
Smooth clients’ onboarding experience. Act as a contact point for the clients’ engineering team. Provide co-author tutorials with the product team when necessary.
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