Respond to customer inquiries regarding product availability, location, and basic information, escalating complex questions to senior staff when necessary.
Assist with inventory management tasks, including receiving new stock, checking for damages, and reporting discrepancies.
Help prepare promotional displays and ensure marketing materials are up-to-date and prominently displayed.
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Collaborated with internal teams to ensure product availability, support marketing events, and gather customer and market feedback.
Managed supply chain and logistics operations, including inventory coordination, warehouse activities, shipment tracking, and liaison with third-party logistics providers to ensure timely product delivery.
Prepared and analyzed budget, sales (local/export), and financial reports to support business planning and decision-making.
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Collaborated with internal teams to ensure product availability, support marketing events, and gather customer and market feedback.
Managed supply chain and logistics operations, including inventory coordination, warehouse activities, shipment tracking, and liaison with third-party logistics providers to ensure timely product delivery.
Prepared and analyzed budget, sales (local/export), and financial reports to support business planning and decision-making.
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Promotion evaluation - Ensuring territory coverage by LTP team
Winning with Customers - Advisory role to retailer, understand business owner needs and ensure customer intimacy.
Review Retailer Loyalty Scheme presentation and managing contract signing with key outlets on annual basis with top 10 customers on a quarterly basis.
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· Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
· Sells products by establishing contact and developing relationships with prospects; recommending solutions.
· Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
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Develop, maintain and review customer requirements.
Work closely with internal and/or external stakeholders to resolve any customer complaints or clarification.
Follow closely on all account management plans to meet business objectives including delivering presentations to external and/or internal audiences.
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Are you passionate about sales and enjoy communicating with customers? Join our growing team!
JOB RESPONSIBILITIES:
- Assist and serve customers professionally- Promote and explain our products to customers- Achieve individual and branch sales targets- Maintain product displays and showroom cleanliness- Build good relationships with customers- Handle daily sales activities and follow company SOP
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Plan and manage weekly/monthly work schedules with Business Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget.
Achieve SFE KPIs and effectively utilize the relevant SFE software to maintain quality records and to report daily calls.
Keep abreast of competition, regulatory and market development, and update the information to the Company in a timely manner.
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