Generating sales orders by using the system ( EPICOR) upon receiving purchase orders from customers.
Review current finish good balance quantity and make a delivery arrangement with the warehouse if stock is available.
notifying planner on the customer ordering to obtain target or planning date delivery if there are no balance stock or new production output required....
Overall order process management (SAP & SFDC) in accordance with Bruker standard policy, SOX, ISO and Revenue Recognition reporting
Collaborate cross-functionally with Regional Sales, Selling Entity, Planning, R&D, Export Control, Manufacturing, Finance and Shipping to ensure both company and customer requirements are me
Maintain effective communication with internal stakeholders and external customer to achieve Customer Excellence....
Provide differentiated operational support through NI’s business model (Tiering) throughout the sales and post-sales cycle.
Provide optimal customer experience (internal and external) by following internal processes and standard operating procedures consistently and accurately using tools like Oracle, SFDC, Outlook, and other internal business applications.
Timely follow-up with customers on pending actions to support their needs through multiple phone, email, and chat channels....
Assist Inside Sales with overall Quote to Order objectives including loading SDT (Sales Desktop) quotes under 50 line items, forwarding quotes in PDF format to Quote Center, monitoring PM views, updating quote extensions, ordering samples and coordinating contract signature completion with legal.
Has developed knowledge and skills through formal training or considerable work experience
Entry level often for those with work experience in the skill area...