Customer Service
Retail Operations
Sales
Point of Sale (POS) Systems
Product Knowledge
Merchandising
Communication Skills
Problem-Solving
Teamwork
Cashiering
+8
Posted
3 days ago
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Drive the timely resolution of customer issues and complaints.
Oversee the logging and investigation of feedback, collaborating with relevant stakeholders and departments to implement sustainable solutions aligned with our Continuous Improvement philosophy, quality procedures, and ISO policies.
Manage credit/debit note issuance and supporting debtor aging follow-ups.
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To receive all monies from the CSOs and to ensure the amount received is accurate and that the notes are genuine and not a forgery. Towards this end, the Chief Cashier SHOULD USE SUCH AIDS AS THE NOTE COUNTING MACHINE AND THE ULTRA VIOLET NOTE SCANNER;
To ensure a discharge is issued to the CSOs for all transfer of cash from the CSO to the Chief Cashier during lunch breaks and at the end of the day. The cash should be balance against the end of day records of the company and securely kept in the safe of cash vault;
To supervise all the CSO in the discharge of their duties and to ensure all the days’ vouchers are complete by checking the details as required by AML/CFT and to file away the day’s vouchers;
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To receive all monies from the CSOs and to ensure the amount received is accurate and that the notes are genuine and not a forgery. Towards this end, the Chief Cashier SHOULD USE SUCH AIDS AS THE NOTE COUNTING MACHINE AND THE ULTRA VIOLET NOTE SCANNER;
To ensure a discharge is issued to the CSOs for all transfer of cash from the CSO to the Chief Cashier during lunch breaks and at the end of the day. The cash should be balance against the end of day records of the company and securely kept in the safe of cash vault;
To supervise all the CSO in the discharge of their duties and to ensure all the days’ vouchers are complete by checking the details as required by AML/CFT and to file away the day’s vouchers;
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Understand sales targets, share information and lead store assistant to achieve monthly sales targets.
Handle daily process of opening and closing stores
Ensure store maintenance (cleanliness, ensure sufficient store display on shelf, Shelf Display Maintenance) and achieve feedback of on-site information
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