Customer Service
Retail Operations
Sales
Point of Sale (POS) Systems
Product Knowledge
Merchandising
Communication Skills
Problem-Solving
Teamwork
Cashiering
Assist in planning/working with the Marketing department to organise events/activities for inpatients, caregivers and members to enhance their experience stay in the hospital.
Maintain patients’ database for relationship management purposes. Responsible for handling and coordinating visitors' visits (Malaysia, Foreigners and VIPs) to Aurelius Hospital Negeri Sembilan (AHNS), including matters of housing, transportation and immigration.
Regularly conducting in-house training for department staff can increase overall customer service levels, minimize complaints, and maximize customer satisfaction.
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