Review data from work order reports and create and present performance and progress status reports to management. Make suggestions on how to improve efficiency.
Design and oversee the schedule for cleaning and disinfecting the building.
Conduct market research and compare costs and benefits when evaluating new vendors.
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Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff.
Set and track staff and department deadlines. Mentor and coach as needed.
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Make sure customers give consent for credit bureau checks before proceeding with their applications.
Interview applicants (by phone or in person) and perform Know Your Customer (KYC), Customer Due Diligence (CDD), or Enhanced CDD for higher-risk cases.
Verify identification, income, and vehicle documents.
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Accommodation Services – overseeing on- and off-campus housing, arrival and transition services, and campus life programming to support student integration and retention;
International Student Experience – offering tailored support to international students, including intercultural orientation, compliance support, and social integration efforts;
Diversity, Equity & Inclusion – advancing initiatives that support underrepresented and identity-based student cohorts, foster inclusive campus culture, and promote intercultural understanding;
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contribute to the innovation ecosystem and contribute expertise to the creation of value from innovation and engagement activities.
A doctoral degree (PhD) in a relevant field from a recognized institution. In exceptional circumstances equivalent professional experience may be considered.
Professional qualification in a relevant field or those progressing towards the qualification (if applicable).
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