Prepare offer letters, confirmation letters and letters of increments & promotion, maintain record of staff reimbursement for meal/ medical/ traveling/ mileage, monitoring leaves records, manage staff training in-house/ public, HRDF training grant application and claim, etc.
Maintain accurate employee records and ensure compliance with all applicable laws and regulations.
Coordinate and conduct training programs for employees to enhance their skills and knowledge.
...
Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff.
Set and track staff and department deadlines. Mentor and coach as needed.
...
Make sure customers give consent for credit bureau checks before proceeding with their applications.
Interview applicants (by phone or in person) and perform Know Your Customer (KYC), Customer Due Diligence (CDD), or Enhanced CDD for higher-risk cases.
Verify identification, income, and vehicle documents.
...
Accommodation Services – overseeing on- and off-campus housing, arrival and transition services, and campus life programming to support student integration and retention;
International Student Experience – offering tailored support to international students, including intercultural orientation, compliance support, and social integration efforts;
Diversity, Equity & Inclusion – advancing initiatives that support underrepresented and identity-based student cohorts, foster inclusive campus culture, and promote intercultural understanding;
...
Communicate with clients and facility occupants to ensure customer satisfaction and enhance opportunities to expand contract scope.
Ensure compliance with all cities, state, and federal license and certification requirements. Review and submit all records and documents to proper authorities for audit purposes.
Maintain accurate metrics on the performance of maintenance tasks and provide timely reports to the Site Manager.
...