Prepare and pro-actively execute sales plan, perform account opening, cross selling, up selling and engagement with customers for retention and referrals
To drive NTB customer acquisition (wealth and retail customers) and customer experience to broaden the Bank's customer base
Develop and maintain productive business relationship with all prospects, partners, and clients, not limited to attending and responding to customer complaints, correspondence mail and phone enquiries professionally and timely.
Work closely with the marketing team to develop sales collateral for target market.
Manage the overall sales administrations such as loan application, SPA signing, issue letters and reminders;
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Advise clients on various RHB Bank Berhad products and services, ensuring suitability and alignment with their financial objectives.
Monitor and review clients' financial portfolios regularly, providing updates and making adjustments as needed based on market conditions and client life changes.
Generate new client leads and expand the client base through referrals, networking, and proactive engagement.
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A Team That Gets It: Work with a group of fun, energetic people who love what they do and always have each other's backs. Your team is your support system, and together, you'll crush it!
Inspire and coach your team to deliver exceptional customer experiences that reflect our brand values.
Drive store performance by achieving sales targets and KPIs while keeping the store atmosphere fun and energetic.
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Financial Accounting & Reporting Manage and maintain a full set of accounts, including AP, AR, GL, Bank Reconciliation and Journal Entries Ensure timely monthly, quarterly, and yearly account closing Prepare management reports, financial statements, and financial analysis Perform inter-company and customer account reconciliation Monitor fixed asset registers and depreciation schedules
Statutory & Compliance Ensure compliance with LHDN, SST, MPERS Standards, and other relevant Malaysian regulations Coordinate corporate tax submissions and annual audits Liaise with auditors, tax agents, company secretary, and regulatory authorities Prepare documentation for government audits and inspections Ensure proper filing and retention of accounting documents
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