Cashiering
Administration Management
Team Leadership
Operational Management
Customer Service
Inventory Management
Staff Training
Conflict Resolution
Quality Control
Cashiering
Administration Management
Team Leadership
Operational Management
Customer Service
Inventory Management
Staff Training
Conflict Resolution
Quality Control
You will be assigned under department (English / Malay / Chinese / Revision / Stationery / Multimedia / CD Rama) as designated by the Management.
Oversee and manage business activities of a department to achieve sales, profit and growth objectives.
To carry out day-to-day operations and improve department performance in terms of sales revenue, cost control, customer service and staff development.
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To issue verbal / written instruction / warning to ensure safety compliance by all Sub-Contractors.
To conduct Safety Induction for new workers, Tool Box Talk and other suitable Training Program for staff and workers in terms of Personal Equipment, Emergency Equipment / Procedure.
To keep proper record of safety briefing, attendances and topic discussed.
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Develop and implement sales strategies to drive revenue growth, focusing on promoting services, packages, and retail products to achieve targets.
Cultivate strong client relationships by ensuring exceptional customer service, addressing client concerns, and actively seeking feedback to enhance the overall client experience.
Collaborate with the marketing team to develop and execute promotional campaigns, social media content, and local outreach initiatives to attract new clients and retain existing ones.
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Provide induction and safety training to all site personnel, contractors and visitors, ensuring they understand site-specific hazards and safety requirements
Maintain detailed safety records, incident reports, inspection logs and compliance documentation as required by regulatory authorities
Liaise with project management, contractors and regulatory bodies to ensure continuous communication regarding safety matters and compliance requirements
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