Maintain the restaurant’s hygiene, food safety, and ensure the proper operation of equipment in compliance with industry standards.
Handle customer complaints and unexpected incidents to ensure customer experience and protect brand image
As Outlet Supervisor, you will play a crucial role in ensuring our guests have a memorable dining experience. Your responsibilities will include, but are not limited to:
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Monitor, measure, track and manage daily station operational and administrative functions
Continuously adhere to and ensure all work is carried out in accordance with the obligations detailed in the Workplace Health and Safety Act and AeroDarat policies and procedures. Carry out SMS responsibilities and ensuring that all actions are in line with relevant regulations and SOPs
Deliver a high standard of ground handling services at all times and ensure all staff customer service requirements meet with AeroDarat and customer airlines service standards and culture.
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Monitor, measure, track and manage daily station operational and administrative functions
Continuously adhere to and ensure all work is carried out in accordance with the obligations detailed in the Workplace Health and Safety Act and AeroDarat policies and procedures. Carry out SMS responsibilities and ensuring that all actions are in line with relevant regulations and SOPs
Deliver a high standard of ground handling services at all times and ensure all staff customer service requirements meet with AeroDarat and customer airlines service standards and culture.
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Sales Management
Mandarin Language Proficiency
Customer Relationship Management (CRM)
Business Development
Communication Skills
Negotiation Skills
Market Analysis
Telesales
Client Relationship Management
Business Management
Telemarketing
Meet all the manufacturing performance goals such as Quality, Cycle time, Material Wastage, Cost, On time delivery, work-in-progress and inventory control.
Interface with Engineering, QA and other support function groups to help resolve line problems.
To investigate QDN issued with root cause & corrective action, brief to line operator and ensure closure.
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Knowledge of inventory management or shipment handling processes within logistics, freight, or express delivery environments.
Proven customer service skills, with the ability to manage expectations and address clearance-related inquiries professionally.
Good understanding of customs regulations, import/export procedures, and related compliance standards (experience in express or logistics industry is an advantage).
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Where applicable, responsible for verifying, filing, compilation and documentation of test reports, test results in SAP, relevant documentation of all tests/inspections conducted, quality batch records and final release report.
Immediate verification upon out of specification test results with superior to confirm the product failure or test deviation.
Where applicable, perform results recording and/or stock transactions in SAP.
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